We understand that life can be unpredictable, and we appreciate your adherence to our safety and scheduling policies, including our strict 12-hour cancellation rule. Reservations are required for all classes, and all cancellations or changes must be processed online via our scheduling system or app run by Momence. Cancellations or changes received via email are not valid. If you need assistance, please contact us at hello@corepilatesbowral.com.

• Sessions are not transferrable to another individual and cannot be used by another person. If someone other than the person booked into the class arrives to use the session, they will be asked to create an account and purchase their own sessions.

• Changes to your schedule via text message, email, voicemails, phone calls, or social media will not be accepted. Please do not hesitate to ask for assistance if unsure on how to cancel or reschedule your class prior to class commencement.

• Early Cancellations: Changes or cancellations processed more than 12 hours before your booking are considered early cancellations and will be reimbursed as studio credit.

• Late Cancellations: Changes or cancellations processed within 12 hours of your booking are classified as late cancellations and will not be eligible for a credit.

• If you're on a membership or intro offer, the fee charged will be $10 for a late cancellation or no-show.

• If you're on a casual or class pass pack, you will forfeit the class credit.

• If in relation to an appointment or private session, you will forfeit the credit.

*Core Pilates Bowral is a small, family-owned business, and we incur losses when you don't show up for a class you've booked. To ensure fairness, we ask you to accept our no-show fee responsibly. If you booked a class and didn’t show up, please understand the impact it has on us.

By participating in any classes, programs, or events at Core Pilates Bowral, you agree to the following terms:

• Physical Condition: You confirm that you are physically fit to participate in Pilates and ballet sessions. You have consulted with a medical professional and received clearance to engage in these activities. It is your responsibility to inform the instructor of any changes in your health or physical condition that may affect your ability to participate safely.

• Assumption of Risks: I understand that participating in Mat Pilates, Reformer Pilates, Wunda Chair, Barre, Ballet, and any other fitness class offered by Core Pilates Bowral, including private training sessions, involves certain risks, including but not limited to muscle soreness, strains, sprains, and the possibility of more serious injuries. I assume all risks associated with participating in these activities.

• Release of Liability: You hereby release and discharge Core Pilates Bowral, its instructors, employees, and affiliates from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, injury, or death that may occur as a result of your participation in Pilates and ballet sessions, including any negligence on the part of the studio or its staff. This includes any injury that may arise while using the equipment provided or while performing any exercise in any of our training classes or sessions.

• Injuries and Medical Conditions: If you have any pre-existing injuries or medical conditions, it is your responsibility to obtain clearance from your doctor before participating in any classes. It is your responsibility to inform the instructor of any conditions that may affect your ability to participate safely. Stop immediately if you feel pain or discomfort during any exercise and seek medical attention if necessary.

• Pregnancy: If you are pregnant, it is your responsibility to obtain clearance from your doctor before participating in any classes. Please inform your instructor of your pregnancy and any related medical considerations so appropriate modifications can be made to your exercise routine.

• Minors: Minors under the age of 16 must be accompanied by an adult at all times. Minors under the age of 13 are not permitted on Core Pilates Bowral's premises, with the exception of Mums and Bubs classes.

• Sock Etiquette: To maintain a hygienic environment, we kindly ask that you wear socks for all classes and appointments. For your safety and to enhance your practice, we recommend grippy socks. If you don't have a pair, don't worry! We have them available for purchase at the studio.

• Arrival Time: To help you get the most out of your session, please aim to arrive at least 5 minutes before your class or appointment. This allows for a smooth check-in process and ensures you're ready to begin on time. Please note that for safety reasons and to avoid disrupting others, we may not be able to admit late arrivals once a class has started.

• Personal Property: Core Pilates Bowral is not responsible for any loss, theft, or damage to personal belongings brought onto the premises.

• Membership and Packages: Memberships and class packages are non-refundable and non-transferable.

• Photography and Videography: By participating in any classes, programs, or events at Core Pilates Bowral, you grant permission for your image and likeness to be used in any photographs or videos taken during the sessions for promotional purposes. This includes but is not limited to use on the studio’s website, social media platforms, and marketing materials.

• Security Camera: A security camera is in use at Core Pilates Bowral for security and insurance purposes only. The footage will not be accessed unless an incident occurs and only by authorised personnel or emergency services.

• You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury or death.‍

• Any queries regarding Kynd Studio’s Terms and Conditions, please email hello@corepilatesbowral.com

• All memberships require a minimum commitment of 1 month with the exception of our intro offer which has a 14 day expiry and a once off payment. Any variations will be highlighted prior to checkout. Memberships will continue to automatically renew until cancelled. To cancel your membership, please do so online or email hello@corepilatesbowral.com for assistance.

• Memberships will continue with scheduled autopays unless Core Pilates Bowral is notified of a termination request in writing.

• Memberships may be subject to price increase and will be notified of one in writing 4 weeks prior to any change.

• Unlimited Memberships will incur a $10 No Show fee for all classes they’re marked absent for and a $10 Late Cancel fee for all classes cancelled within 12 hours of class. A Late Cancel 30 minutes before class is considered a No Show. All Members will receive 1 fee waiver per calendar month.